In Arabic, marhaba means ‘welcome’. And with our comprehensive range of ‘meet and greet’ services, we have been making air passengers feel especially welcome since 1991. From speedy clearance through arrivals or departures to helping with transfers, baggage and family travel, we ensure a swift, smooth and safe passage through the airport. We even have our own lounges, reserved for marhaba customers.
A premium meet and greet service
marhaba launched at Dubai International Airport in 1991, with a team of just 20. Since then we’ve become a company of more than 600 staff, from a wide range of nationalities.
Today, we provide invaluable airport services for nearly one million passengers every year, from tourists and families, to VIPs and corporate customers.
Our people are specially trained in many different aspects of the airline industry, airport operations and customer care, to guarantee an exceptional standard of expert, friendly and personal service.
Smoothing the way
Airports can be complicated places. Our range of meet & greet services will make arriving or departing simpler, quicker and less stressful. Whatever level of service and support your customers need, we guarantee a warm welcome and expert guidance through all the formalities.
We offer fast-track clearance through immigration and can even arrange online visa processing before travel to Dubai. Buggy car transfers at the terminal, chauffeur service to and from the airport, and even special extras such as flowers for guests also ensure a smooth airport experience.
Our new baggage delivery service means your customers can reach their final destination even faster. We deliver anywhere in the UAE, and the service is especially convenient for business travellers heading straight to a meeting, or visitors keen to start exploring Dubai right away.
Something for everyone
Our range of meet & greet services are designed to suit different needs, whether travelling alone or as a family, on business, or visiting relatives.
Meet & Greet – Available at Dubai International, Dubai World Central and Bahrain International airports, marhaba will greet passengers and ensure a smooth transit through airport formalities.
Lounges – Whatever airline or class of travel, our marhaba customers are welcome at our exclusive airport lounges. Open 24 hours a day, these friendly, peaceful oases are the ideal place to relax, eat or catch up with work, before or after a flight.
marhaba lounges are available Terminals 1, 2, 3 (Concourses A and B) at Dubai International airport, Dubai World Central. In Bahrain, the company features arrivals and departures lounges. Lounge features include business centres, full buffets, buggy cars, shower facilities, and complimentary WiFi.
Transfer Services – Operating between terminals and within the same terminal at Dubai International and Bahrain International airports, marhaba services will escort passengers upon arrival, assist with transfer desk formalities, arrange for transportation if transferring between terminals, and handover tickets, if needed.
Citystop – For stopovers in Dubai, our Citystop service offers assistance with obtaining a 96hr visa, hotel reservations and ground transfers.
Partner with us and extend your service
Our multilingual staff make your customers feel like VIPs, smoothing their way through the airport. marhaba is at your service 24/7 at Dubai International airport, Dubai World Central Al Maktoum International airport and, Bahrain International airport.
After 20 years of meeting & greeting, we know just what you need to give your customers peace of mind on arrival or departure.
Tel: +971 4 218 6620